1.1.1 Participation at the Casino is at your sole option, discretion and risk.
22.214.171.124 Internet Gambling may be illegal in the jurisdiction / country in which You are located or residing. The Casino does not intend to enable You to contravene applicable law. You are responsible for any gaming activity and You are also responsible for ensuring that You are not contravening any law or legislation prohibiting gaming online. Before relying on any information contained on the Website you should consult the rules in your jurisdiction. The Casino excludes to the fullest extent lawfully permitted all liability for any use of the Website, whether the service is moderated or not. You are solely responsible for ascertaining whether it is legal in Your Jurisdiction to participate at the Casino.
126.96.36.199 The Casino cannot open accounts, or process bets or financial transactions, for individuals residing in Australia, Andorra, Austria, Belgium, China, Czech Republic, Denmark, France & Outlying Territories, Lower Saxony (Niedersachsen) state in Germany, Hong Kong, Iran, Israel, Italy, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, USA & Outlying Territories, Taiwan, Turkey, Hungary and United Kingdom. The Casino reserves the right to amend the list of countries from which it will not open accounts, or process bets or financial transactions from time to time at its sole discretion.
1.1.3 You may only participate at the Casino if it is legal for you to do so within Your Jurisdiction.
1.1.4 All applicants must be over 18 years of age to register with the Casino. In addition to the provisions of 1.1.3 above, you may only participate at the Casino if you have attained the legal age of majority within Your Jurisdiction. We reserve the right to ask for Your proof of age and suspend Your account until satisfactory documentation is provided.
1.1.5 We do not warrant the legality of your participation at the Casino in terms of the laws of Your Jurisdiction.
1.1.6 We have the right to request you to furnish us with proof of your identity and age as a condition precedent to us allowing you to participate at the Casino. All information supplied when registering with Website must be accurate and complete in all respects.
1.1.7 You hereby authorize us and our designated agents in rem suam, as and when we require, to confirm your identity and your right to use the monies that you wager at the Casino.
1.1.8 You may not open and maintain more than one account at any point in time.
1.1.9 Funds and/or Casino credits may not be transferred between Casino accounts belonging to the same player or third parties.
1.1.10 All wagers and transactions taking place at the Casino shall be in Mexican Pesos. The Casino at its discretion reserves the right to pay any winnings in Euros, irrespective of the currency the player's account has been registered in or the bet was placed. Despite the fact that a payment is made in Euros, Your account will reflect your balance in Mexican Pesos, as a result of automatic conversion.
1.1.11 We have the right to verify the account information at any time and suspend the account pending adequate verification. You are asked to keep Your registration details up to date. If You change Your address, email, phone number or any other contact or personal information please contact customer support in order to update Your account information.
1.1.12 Players who withdraw a sum of money that is 5 times or more greater than their lifetime deposits across the Group will be liable for detailed game and play review and only be able to withdraw their winnings at a sum of MX$80 000.00 per week. The remaining amount will be placed back in the player's account until such time that they are eligible for a further withdrawal. All progressive wins are exempt from this clause.
1.1.13 You agree to receive communications from the Casino Group and their marketing agents.
1.1.14 The casino does not allow players to gamble on credit.
1.1.15 The Casino allows You to choose Your own user name and password combination. You are asked to keep this information secret. Any actions carried out through Your account will stand if Your user name and password have been entered correctly. We will not be held liable for security weaknesses on devices or shared passwords. In accordance with the Regulations Players will refrain from using obscene or offensive usernames or aliases. Should a Player elect to do so we reserve the right to close your account.
1.1.16 All Player offers are limited to one per person, family, household address, email address, telephone number, debit/credit card and shared computer, e.g. school, public library or workplace. All casino offers are intended for recreational players and we may in our sole discretion limit the eligibility of Players to participate in any promotion. We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players.
188.8.131.52 We reserve the right to reclaim all bonuses awarded and any winnings accrued if Players are found to be tampering with or abusing any aspect of a casino promotion. Where there is evidence of a series of bets placed by a Player or group of Players, which due to enhanced payments through promotional offers results in guaranteed Player profits irrespective of the outcome, we reserve the right to ignore the bonus element of such offers and settle bets at the correct odds. We further reserve the right to ask any Player to provide sufficient documentation for us to be satisfied in our absolute discretion as to the Player's identity prior to us crediting any bonus, free bet or offer to their account.
1.1.17 By registering, you are deemed to have accepted and understood all the rules, Terms and Conditions displayed on the Website by the Group. We recommend that all members print out (or save to file) all transaction records, rules of play, cancellation policies, and pay-out policies.
1.1.18 If using a credit or debit card, the Cardholder's name MUST be the same as the name used when registering with the site. Where this is not the case the account may be suspended. Where an account is suspended, You should contact Player Services for details of our verification process. Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.
1.1.19 Updating or adding additional payment details may only be done by contacting Player Services. It is Your responsibility to make Yourself aware of the terms upon which Your payments are accepted. You are solely responsible to keep abreast of any changes.
1.1.20 We have an obligation to remit funds to players within a reasonable amount of time. Therefore, withdrawn uncontested funds, pending for withdrawal may be reversed back to the casino account should Players not respond or abide by the withdrawal requirements. Should withdrawals be reversed they will be available for play within the Casino. The casino will not be held liable for funds used.
1.1.21 If you do not wish to have pending funds made available to you, you will be required to contact Player Support directly and temporarily lock your account
1.1.22 All applicants may be sent an email to the registered email address for account activation. All accounts may be activated through this email. If this is not completed, the Casino reserves the right to suspend all activities on the account until the account details are verified.
1.1.23 Any monies held in Your account shall not attract interest.
1.2 Your Warranties
1.2.1 You warrant and represent, and we enter into this Agreement on the basis of such representations and warranties, all of which are material at the time of your entering into this Agreement and throughout the currency hereof, that you:
184.108.40.206 are legally able to participate in the Casino within Your Jurisdiction;
220.127.116.11 are an "adult", having attained the age of majority within your Jurisdiction;
18.104.22.168 shall not allow any third party (in particular, but without limitation, any minor/s) to, directly or indirectly, use your Account/s that you hold at the Casino, utilize the Software or accept a prize from the Casino;
22.214.171.124 have furnished us with personal details that are valid, accurate and complete in each and every respect and that you shall advise us immediately via email should such details change;
126.96.36.199 are the true and lawful owner of the monies that you wager at the Casino and/or that you are duly and properly authorized to utilize such monies for the aforementioned purposes;
188.8.131.52 shall not deposit nor wager any monies at the Casino that are derived in any manner whatsoever from illegal activities contemplated in 1.6 below;
184.108.40.206 shall pay all monies owed to the Casino and in respect of payment shall not charge-back, and/or deny or reverse or countermand any such payments;
220.127.116.11 have read and understood these Rules, Terms and Conditions; and
18.104.22.168 participate at the Casino on an individual basis and for personal entertainment only (that is, Not in a professional sense or in concert with other Player(s) as part of a club, group, etc.)
1.2.2 If you breach the warranty contained in clause 1.2.1 above, all transactions placed by you shall be null and void and you shall forfeit any winnings accrued to you as a result of such transactions and/or participation.
1.3 Refusal to Register, Deregistration, Exclusion & Suspension
1.3.1 We may refuse to register you as a player or elect to deregister and exclude you or suspend you as a player from the Casino at any time and for any reason whatsoever.
1.3.2 You acknowledge hereby that the Casino is not obliged to give you prior notice of its decision to refuse, deregister or exclude or suspend you, nor to furnish you with any reasons for such decision.
1.4 Consequences of Deregistration, Exclusion or Suspension
1.4.1 If we deregister or exclude or suspend you from the Casino we shall have the right to:
22.214.171.124 withhold payment to you of any contested funds whether such contested funds are deposits, refunds, bonuses, free monies, Casino credits, payouts or the like; and/or
126.96.36.199 exclude you from all or any other Casinos in the group of Casinos of which the Casino is a member; and/or
188.8.131.52 solely determine what criteria you shall have to meet in order to establish a New Account at the Casino; and/or
184.108.40.206 in the case of fraudulent, illegal or similar misconduct by you or failure by you to pay any sums due to us:
220.127.116.11.1 furnish any relevant information about you to an intra-group database recording such mischief and, if necessary, hand over your account details to a collections agency for the recovery of any sums that you owe us. You hereby irrevocably authorize us to do so in our absolute discretion, and/or
18.104.22.168.2 have forfeited to us any contested funds that may be derived by you from fraudulent, illegal or similar misconduct.
1.5 Inactive Accounts & Inactive Bonus Balances
1.5.1 It is recorded that the provisions of this Clause 1.5 only apply if all of a Real Player's Accounts at the Casino Group constitute inactive Accounts.
1.5.2 Any credit balance standing to an Inactive Player's Account may, in the Casino's sole and unfettered discretion, be handled by the Casino as follows:
22.214.171.124 an administration fee equivalent to MX$200 of such credit balance shall be levied monthly thereon and deducted there from until the earlier of:
126.96.36.199.1 the credit balance being reduced to zero; or
188.8.131.52.2 the Inactive Account becoming active; or
1.5.3 Notwithstanding meeting any play through requirement, in our sole and absolute discretion, you may lose any bonuses and winnings derived from such bonuses if such moneys remain unused by you at the Casino for a period of six months from the date on which such bonus(es) were awarded. For the purpose hereof all Loyalty points awarded shall be construed to be Bonuses
1.6 Money Laundering
1.6.1 It is recorded that some jurisdictions have strict laws on money laundering that may impose an obligation upon us to report you to the federal or local authorities within such jurisdictions if we know, suspect or have reason to suspect that any of your transactions, amongst other things, involve funds derived from illegal activities or are intended to conceal funds derived from illegal activities or involve the use of the Casino to facilitate criminal activity. In Mexican jurisdiction, gambling is considered as a vulnerable activity, pursuant to the Anti-Money-Laundering Act ("Ley Federal para la Prevencion e Identificacion de Operaciones con Recursos de Procedencia Ilicita"), and thus we are required to monitor all transactions at the Casino, and as required, file the corresponding reports with the Mexican authority.
1.6.2 If we have knowledge or suspicion envisaged in 1.6.1 above we may:
184.108.40.206 immediately suspend, deregister or terminate your Account at the Casino; and/or
220.127.116.11 at our sole discretion, not refund to you any funds held in such Account; and/or
18.104.22.168 exclude you from all or any other Casinos in the group of Casinos of which the Casino is a member; and/or
22.214.171.124 furnish any relevant information about you to an intra-group database recording such mischief. You hereby irrevocably authorize us to do so in our absolute discretion.
1.6.3 We reserve the right to report you to the aforementioned federal or local authorities should we, in our absolute discretion; determine that we are obliged, by law, to do so.
1.6.4 In order to assist in the prevention of money laundering:
126.96.36.199 no cash shall be accepted to fund any Account at the Casino;
188.8.131.52 no substantial and/or exceptional withdrawals individually and cumulatively shall be made unless notarized facsimile copies of the following are received:
184.108.40.206.1 most recent bank statement for the bank account from which your wagers have been paid;
220.127.116.11.2 a copy of a government issued photo identity document, i.e. driver's license; current and valid passport, identity card, etc
18.104.22.168.3 a copy of a utility bill no older than 6 months clearly reflecting your registered address and name, i.e. most recent bank statement gas or electricity bill, etc
1.7.1 If, whilst playing at the Casino, you win a sum of money or any other prize regarded by the Casino as worthy of publicity, you agree to make yourself available for any event of such a nature arranged by the Casino. The Casino will do its utmost to protect your privacy at all times.
1.7.2 Without derogating from the generality of clause 1.7.1 above, you hereby grant us the right to use your first name in any publicity about your win mentioned above and to use a picture of a model in your stead.
1.8. Your consent
1.8.1 Telephone calls may be recorded or monitored for quality and/or security purposes. By using this service, you are consenting to the recording or monitoring thereof.
1.8.2 We may collect and record all internet communications, details of transactions you carry through the site and details of your visits to the site.
1.8.3 In registering a Practice or Real account, you hereby consent to us contacting You through any and all means of communication (whether in written or verbal form and including, but not limited to email, telephone and SMS) in respect of matters relating to Your account. To unsubscribe to any or all forms of communication, please contact us directly.
1.8.4 If you unsubscribe, or have previously unsubscribed, from our general promotional materials, you will still receive business related communication. Please allow 3 working days to be removed from our mailing lists. Should you have any questions regarding any of the 'legalese', please contact us and we will be happy to assist you.
1.9 Use of automated players ('bots') and Illegal Software
1.9.1 The use and abuse of a bug or bots or any other form of artificial intelligence in any of the Software or Services provided on the Casino platform is illegal.
1.9.2 The use of software to influence or modify the outcome of any of the games in the Casino for financial gain is strictly forbidden and any monies acquired in this way will be deducted from the Player's funds.
1.9.3 The Casino shall take all necessary measure in case of a use and/or abuse of a bug, bot or any other form of artificial intelligence from a Player as blocking of the Player account, freezing of the funds and reserve the right to legal proceedings.